From the Tribune (Editorial):
Another report for the heap?
Published November 14, 2006
The latest prescription for how to improve Cook County's overstaffed and slipshod
government reads like the others before it. A transition team formed by interim
County Board President Bobbie Steele has produced 80 pages of worthy if timid
proposals, many of them recycled from previous schemes for fixing county government.
There are, however, a few telling acknowledgments in this report's earnest bureaucratese:
- Decades of patronage and administrative bloat have mired the county's Bureau
of Health Services in a legacy of busted budgets and efficiency-averse management.
The bureau is so dead-in-the-head that it hasn't bothered to bill government programs
and private insurers for untold millions in expenditures that should have been
reimbursed. Consider this howler from the report: "In budget year 2005, the
Bureau of Health Services reported a revenue shortfall of over $60 million as
a result of unbilled revenues." And what lesson did the derelict health bureaucrats
learn from that self-inflicted wound? "By May 2006, they had reported a revenue
shortfall greater than that for the entire preceding fiscal year, again resulting
largely from unbilled revenues." (Emphasis ours.) The county has lopped off
a couple of heads, but lots of other moribund managers still get paychecks. Why?
- County health officials for many years have shrieked that all the political
hires on their payroll are a hard-working lot. How to explain, then, this finding
from a survey of Bureau of Health employees: In response to the statement, "Employees
are well managed and most are working at 80 to 100 percent of their capacity,"
36 percent responded True--while 59 percent said False. Imagine the bloodbath
at your workplace if that much incompetence and laziness prevailed.
- A list of 13 recommendations for fixing county contract and procurement protocols
begins with, "Develop a purchasing manual to standardize the procurement
process." The people who've been running a $3 billion enterprise need to
be told that? Apparently so--for the same reason frustrated coaches of losing
teams feel compelled to say, "This is a football."
The most important passage in the document: After listing many of the excellent,
how-to-fix-this-mess reports of recent years from civic groups, county finance
executives (their department actually functions superbly) and County Board member
Michael Quigley, Steele's transition team says its budget and finance committee
"noted that a common theme, implicit throughout the previously issued reports,
was the absence of a `will to action.' The action to enact policy changes and/or
proactively contain costs within inflation in a timely manner was absent."
That's a polite way of saying Cook County government spends too much effort coddling
its politically clouted workers and contractors--and not enough effort delivering
good, cost-efficient services to people who need them. If incoming County Board
President Todd Stroger succumbs to the same inertia, Steele's transition document
will be just another report for the heap.
Steele's interim term concludes in early December. Thus her transition report
essentially is a gift to Stroger. With county performance so lousy and looming
deficits so large, Stroger now has every reason to streamline departments and
slash costs--and no excuse for not doing so.
Stroger campaigned on a pledge to cut thousands of jobs, pushing the workforce
down to 22,000. We had hoped for a transition report that enumerated consolidations
and other actions to get beneath that still-featherbedded level.
So while Steele's report is useful if repetitive of others before it, she can
give it life by now proposing an aggressive cost-cutting budget for the fiscal
year that starts in only two-plus weeks.
And Mr. Stroger, you need no more studies or reports or audits or plans or reviews.
You need what county government lacks: a will to action.